Students’ perception of student assistance during the pandemic. A study at the Campus of IFNMG
Student assistance, Pandemic, Students' perceptions.
This dissertation investigates the field of student assistance during the pandemic. The research aimed to conduct a study focusing on students' perceptions and evaluating the impact of educational support policies. The research is organized into stages. The theoretical foundation stage of the research involves bibliographic and documentary analysis, focusing on official documents from IFNMG, management reports, and budgetary values related to student assistance. This phase was essential to underpin the research and define data collection instruments aligned with the study's objectives, involving the application of quantitative and qualitative methods to collect data on students benefiting from student assistance policy, as well as exploring students' subjectivity to understand their experiences and perceptions. The research results revealed a complex and challenging scenario and highlighted difficulties such as limited internet access, stress, lack of motivation in studies, and impacts on emotional well-being. Furthermore, emergency financial assistance played a fundamental role in students' lives, allowing them to focus on their studies.