Banca de DEFESA: CRISTIANE OLIVIA DO NASCIMENTO

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
STUDENT : CRISTIANE OLIVIA DO NASCIMENTO
DATE: 01/10/2025
TIME: 16:00
LOCAL: Sociologia - híbrido
TITLE:

Ligue 180 And Domestic Violence: Social Representations In Victims’ Report

KEY WORDS:

domestic violence; Call 180; social representations; reports; listening

PAGES: 110
BIG AREA: Ciências Humanas
AREA: Sociologia
SUMMARY:

This dissertation analyzes the social representations of women in situations of domestic violence based on the reports of complaints registered in the Dial 180 channel. Domestic violence, understood as a structural and persistent phenomenon in Brazilian society, crosses inequalities of gender, race, class and territory, which reinforces the importance of observing not only quantitative indicators, but also the discourses produced by the victims themselves. The main objective of the study was to identify and interpret the social representations present in the narratives of denunciation, based on the concepts of anchoring and objectification proposed by Serge Moscovici and developed by Denise Jodelet. Among the specific objectives, it was sought: to understand the language and discursive strategies used by the victims; identify the critical factors and the limits of rupture that motivate the decision to break the cycle of violence and seek support in Call 180; and to analyze the emotions expressed in the reports — fear, shame, guilt, hope, among others — examining how these affects participate in the construction of the complaint and the relationship with the attendant. The research was based on the qualitative analysis of 31 reports made to Dial 180, registered in the first quarter of 2025. The corpus was composed from the listening and transcription of the recordings, later organized into three thematic blocks and examined with the support of graphic resources. The theoretical framework articulates the Theory of Social Representations with contributions from feminist theorists and Foucault's reflections on discourse and power. The results indicate that the analyzed reports express, on the one hand, the naturalization of violence, and, on the other, ruptures with silence, including situations of extreme violence. They also highlight the relevance of active listening and the recognition of women as whistleblowers and subjects of rights. However, it is observed that the process of formalizing the complaints tends to mischaracterize the statements, to the extent that the adaptation to institutional language often erases or replaces the subjectivities present in the narratives. It is concluded that Dial 180 is a fundamental instrument for listening and welcoming, but its effectiveness depends on the strengthening of the intersectoral network, the formation of teams and the preservation of women's subjectivity. The study contributes to the debate on gender violence and public policies by illuminating the power and limits of this channel as an instrument of confrontation.

COMMITTEE MEMBERS:
Externo à Instituição - ALBERTO LUÍS ARAÚJO SILVA FILHO - IPEA
Externa ao Programa - 2132634 - ANA PAULA ANTUNES MARTINS - nullInterna - 3291596 - JACQUELINE MORAES TEIXEIRA
Presidente - 2079994 - TANIA MARA CAMPOS DE ALMEIDA