Banca de DEFESA: Helen Paula de Oliveira

 Linguistic assistance in access to healthcare and education: case study with non-Portuguese speaking migrants and refugees in Paranoá-DF

Translation Studies and Interpretation; sociolinguistic and transcultural mediation, education, health, international migration.

This research intended to approach, through a case study, the sociolinguistic assistance provided to immigrants and refugees who are not fluent in Portuguese in the contexts of health and education at the Paranoá region, Federal District, and to reflect on how Translations Studies and Interpretation can be useful in the linguistic reception of this population. The purpose of this dissertation is to characterize the trajectory of arrival and reception of this population in the Federal District and, consequently their integration into public services, more specifically, on health care and education. The methodology used was the collection of quantitative data from government institutions and qualitative data obtained through field observation and semi-structured interviews in three dimensions: the first, containing a brief overview of migration in Brazil and the Federal District, focusing on the Paranoá region; the second consists of presenting more specifically the Paranoá region, where the research was carried out, and the venues where the reception of immigrants and refugees was observed: the Basic Health Unit - UBS 01 and the Café sem Troco School; the third includes the results obtained from the interviews analysis. In the results of the investigation, it was possible to visualize how sociolinguistic reception was given to nonPortuguese speaking migrants in the public institutions researched, aiming to contribute for in-depth research and to enable the replication of what was presented as positive in other public institutions of the Federal District.